Reviews

24 Hour Express Services Inc. is the Inland Empire's #1 choice for plumbing services for a reason; our diligent pursuit of outstanding workmanship and customer service. We know that when plumbing emergencies happen, you need expert service quick, so our plumbers come fully-stocked and ready to work 24/7. We also take the time to answer any and all of your plumbing questions, so you know exactly what your property's plumbing system needs.
  • Took Time to Explain
    Nate and Toby had to replace about 30 feet of piping buried between my home and the street today and a pressure regulator valve. They completed the entire job in less than a day. They were polite and courteous and took the time to explain everything during the process. This is the 2nd time my family has used this company and both experiences were top-notch. On top of all this, they also came in at under half of what the other plumbers quoted me for the job. I will be using this company for all further plumbing needs in the future.

    - Josh T.

  • Quick and Professional
    I highly recommend this company! We had a leak in an upstairs condo we rent out and it damaged the unit below. They came out quickly and although the initial diagnosis turned out not to be the case they continued to be involved until the issue was resolved. They are very professional and the office staff is wonderful to deal with as well!

    - Kathy W.

  • Reliable
    This company is always reliable quick to get to you and even quicker if it's an emergency situation. There price I very low and there very friendly. I call them every time I need an expert

    - Bonnie H.

  • Fantastic Service
    Our water heater stopped working and the gas company said it was leaking gas. We received the part since it was under warranty and called 24hr Express Services. Cade came out and was almost certain that was not the reason it wasn't working. He told me to call the company and let them know the actual issue and get the right part. He didn't charge for the diagnosis and wouldn't fix it until he knew that it would be fixed the right way! Two days later we had the correct part and another gentleman came from 24 hr and fixed it! 6 days without hot water can send a person over the edge, but the service we received from 24 hr Express Services was fantastic! We have used them for other issues in the past (outdoor water issues, washing machine and refrigerator).

    - Elizabeth R.

  • Courteous, Knowledgeable and Professional
    At 8:15 am on a Tuesday after a Holiday, I called to arrange the installation of a garbage disposal. I was told I would receive a call back when a technician was contacted. I soon received a callback and an install was scheduled for 1 pm the same day! An hour later, I received another call that a technician was available earlier, and to make a long story short, my install was completed by noon! The guy who did the work was Jack Khoury. He was courteous, knowledgeable, and professional. He completed the work quickly and perfectly. It's so nice in this time where service often disappoints to have a company over-perform. I heartily recommend these guys and especially Jack.

    - Ed P.

  • Quick Response Time
    So around midnight on a Friday night, my water heater inner tank broke. To top it off, my shut off valve to the tank broke also. After spending the next day without water I didn't want to wait for American Home Shield to send someone out. I sent out a quote request and 24 Hour Express Services responded within 10 minutes. I was extremely happy when they said they could come to replace my water heater the same day! The company sent out Eric and he was awesome! Eric is very knowledgeable in his trade, professional and did a great job! He was very kind to my 2-year-old daughter who wanted to watch him work. I'm so glad I called this company and I would recommend them to anyone and hopefully, you'll be lucky enough to have Eric solve your problems!

    - Aaron C.

  • Clean, On Time and Professional
    Just wanna give  Michael B. a huge shout out!  Michael came into our home clean, on time, and very professional. We had a major clog in our sink and he stayed until the problem was fixed.  He took the time to show me how the sink is now draining correctly and before he left he cleaned up all the mess and wipe down the doorknobs! I would welcome him back into our home at any time definitely needs to be praised for what a great job he did today!

    - Jessee J.

  • Provided Honest Service
    I called 4 other 24hr plumbing companies around 730pm and none of them could make it out tonight for an emergency water leak repair that would've left us without water at least till the next day in the afternoon. With a house of 10 folks, we couldn't wait that long to go without water. Technician Dustin showed up less than 30minutes, repaired the busted pipe super-fast without adding unnecessary work. Dustin was professional and provided honest service. The best part, it costed way less than what the other guys quoted to come the next day!! Thanks, Dustin for the awesome work!!

    - Mike A.

  • Very Informative
    This company is great! I called them out because half of our property was backing up. Nate showed up and was the best service technician, he kept us in the loop of what he was doing and what was going to try out. By far the best service technician we've had. I would totally recommend Nate for any plumbing services.

    - Lili G.

  • On-time Arrival
    My shower wasn't working at all. We called 24-hour express services and they sent someone out right away. Our plumber Michael B. arrived EARLY (that never happens!!) and was very friendly. He knew instantly what was wrong and was able to fix it with no issues. The job was clean and fast and Michael explained everything as he worked. Very happy with our service and will definitely use them again. If you can ask for Michael B. He is friendly and efficient.

    - Brittany R.

  • Provided Helpful Tips
    Amazing! After battling my home warranty with some plumbing issues and being scheduled 1 Star companies by them, I chose to go about hiring someone myself. Today, the day after Christmas, I decided to call 24 Hour Express Services. The sweet young lady I talked to was so pleasant and informed me that she could get someone out immediately! The very nice gentleman arrived within 30 mins. He looked and listened to all of my worries. He was very professional and helpful, giving me some tips. They will definitely be my first call in the future! It's a breath of fresh air to know that there are great companies out there!

    - Julie S.

  • A Pleasure to Talk To
    I don't recall ever writing a review about service, but this is the exception. Sam Solis is my new plumber. Next time I need service, I hope he's available. Not only did he do an excellent job, but he was also a pleasure to talk with. I wish more companies hired techs that made a bad experience and good experience. He did the job A-Z. I also want to give a shout out to the receptionist dispatcher. I didn't catch her name, but she was very pleasant over the phone and gave me a good time estimate. Thank you 12 Hour Express

    - Tom M.

  • Honest Fair Prices
    t does not get any better as a new customer and knowing finding a good Plumber is Scary !!!! A friend told me to call and ask for Ryan Young called back in a 1/2 hour not knowing what to expect Ryan showed up on time checked out the problem found it fixed it explained why it happened. He has a great future. Honest fair prices will tell all my friends. Now if everything could be that easy.

    - Marvin C.

  • Honest, Professional and Efficient
    This company was wonderful!!  Everyone that we have spoken to was friendly and helpful.   Well..  of course, our water heater leaked after two years of owning our home. There were extensive damages to our garage and baseboards/bathroom.  We called a few companies to get some quotes before deciding to use 24 Hour Express Services.  Garrett was patient and professional. He gave me a reasonable quote so we decided to go with his company.

    Dustin and Bernardo came out that same day. They did an amazing job and had our water heater on a temporary stand quickly and efficiently. Dustin also fixed a minor issue with our kitchen sink with no charge!  Wow..  that is what you called service. Once our garage was repaired by a contractor, Jessie came out to reinstall the water heater on its permanent stand. He also did a great job. Let's just say that our experience with this company was GREAT!  They were honest, professional and efficient.  We would use them again for our other plumbing needs.

    - Sivan L.

  • Experience Was Great
    I called when my water heater started leaking. Called around 2 pm said they would come between 3 and 5 pm. Repairman Matthew Blom arrived at 3, evaluated the problem left and to pick up a replacement. Was back in about 40 minutes, removed and replaced water heater, cleaned up the area and was done at 5:30. Matthew was a retired Navy veteran who could not have been more professional and nice to deal with. I can not say anything other than to say the experience was great. Love that they hired a veteran and hope they realize what a credit he is to their company. Would have given them more than the 5 stars but that is what I was limited to. Hire more guys like Matthew and you will have a hard time keeping up with your new business increase.

    - Charles B.

  • Wonderful to Work With
    First of all, Courtney is the best! She sent Michael over, who took out our old kitchen sink and replaced it with a new one. He was so professional and so wonderful to work with. I cannot recommend this company and these people enough!!!!!

    - Marion C.

  • Excellent Experience
    Excellent experience. Shane was our service tech and he went above and beyond expectations. We had a rather unusual job and had already been turned down by two other plumbing services but Shane has years of experience and was able to complete the job quickly and for a very fair price. We will definitely use 24 Hour Express Services for any future needs.

    - Trinity K.

  • Exceptional Work
    I would like to give them 10 stars! They were friendly, professional, clean, and their work was exceptional. I had a leak that flooded my kitchen-twice!!! The first company I used tore down the island in my kitchen, dried it out and rebuilt it without addressing the source of the leak. Not only did 24-hour Express fix the problem they even found another problem that would have caused more trouble. They were more than fair with the price. Amazing company to do business with.

    - Rochelle J.

  • Kind and Understanding
    I came home yesterday afternoon to find my lawn flooded from what appeared to be an underground burst pipe. I called this company and spoke to Crystal, who was kind and understanding. Within 3 hours, Cade arrived on site even though it was late at night. He evaluated the problem and advised that I try calling the city because they may cover the repair. He promised to come back immediately if the city declined. The next morning the city rejected to even come look, so Cade came right back and was extremely prompt in fixing the issue at a very reasonable price. Both Crystal and Cade were kind, professional, and quick to resolve this sudden issue. I couldn't be happier. Thanks!

    - Stefanos G.

  • Prompt and Responsive
    I have thoroughly enjoyed this companies plumbing services. They are prompt and have always responded to our needs. I also like that the technicians will call me when they are on site with the diagnosis and price. This way I can discuss the issue and the solutions on the spot.

    - Eddie V.

  • The service we received from 24 hr Express Services was fantastic!
    Our water heater stopped working and the gas company said it was leaking gas. We received the part since it was under warranty and called 24hr Express Services. Cade came out and was almost certain that was not the reason it wasn't working. He told me to call the company and let them know the actual issue and get the right part. He didn't charge for the diagnosis and wouldn't fix it until he knew that it would be fixed the right way! Two days later we had the correct part and another gentleman came from 24 hr and fixed it! 6 days without hot water can send a person over the edge, but the service we received from 24 hr Express Services was fantastic! We have used them for other issues in the past (outdoor water issues, washing machine and refrigerator).

    - Elizabeth R.

  • I call them every time I need an expert.
    This company is always reliable quick to get to you and even quicker if it's an emergency situation. There price is very low and they're very friendly. I call them every time I need an expert.

    - Bonnie H.

  • Love you guys!
    Great service! You guys saved my home! Thank you! And an extra special thanks to Scott for being so patient and understanding and positive. Love you guys!

    - Satisfied Customer